1. Time Frame:
   • Returns are accepted within 30 days from the date of purchase.
   • For online orders, the return must be initiated within 30 days from the delivery date.
2. Condition of Items:
   • The item must be unused, in its original condition, and in the original packaging.
   • Items that are damaged, altered, or missing parts cannot be returned unless they are defective.
3. Non-Returnable Items:
   The following items cannot be returned or exchanged:
   • Opened and used items such as resistance bands, mats, dumbbells, kettlebells, or any hygiene-sensitive items.
   • Gift cards and personalized items.
   • Sale or clearance items marked as final sale.
4. Proof of Purchase:
   A valid receipt or proof of purchase is required for all returns and exchanges.

How to Initiate a Return:

1. Contact Us:
   • Please reach out to our Customer Support team at [email address] or call [phone number] to initiate your return request.
   • You will be provided with a Return Authorization (RA) number and instructions on how to return your items.
2. Return Shipping:
   • Customers are responsible for return shipping costs, unless the item is defective or damaged upon arrival.
   • We recommend using a trackable shipping service for returns. We are not responsible for lost or damaged items during transit.
3. Return Processing:
   • Once the returned item is received and inspected, we will process your refund within 7-10 business days.
   • Refunds will be issued to the original payment method.

Exchanges:

• If you would like to exchange an item for a different size, color, or model, please contact us to process the exchange.
• If the new item is of a higher value, the customer will be charged the difference.
• Exchanges can only be processed for items in new and unused condition.

Defective or Damaged Items:

• If the item arrives damaged or defective, please contact us within 7 days of receiving your order.
• We will provide a prepaid return label for defective items and send you a replacement at no additional cost.

Contact Us:

For any questions or concerns about your return, please don’t hesitate to reach out to us at:

Email: [Your contact email]
Phone: [Your contact phone number]
Business Hours: [Your operating hours]

This return policy page can help ensure transparency and convenience for customers purchasing gym equipment. Make sure to adjust contact details, time frames, and specific product exclusions as needed.